Breadcrumb
null
COMPAR-EU Tools Web
The HCAHPS is the first national, standardized, publicly reported survey of patients' perspectives of hospital care. The survey asks discharged patients 29 questions about their recent hospital stay. It contains 19 core questions about critical aspects of patients' hospital experiences (communication with nurses and doctors, the responsiveness of hospital staff, the cleanliness and quietness of the hospital environment, communication about medicines, discharge information, overall rating of hospital, and would they recommend the hospital). The survey also includes three items to direct patients to relevant questions, five items to adjust for the mix of patients across hospitals, and two items that support Congressionally-mandated reports.
Year: 2018
Authors: Agency for Healthcare Research and Quality
Disease: Heart Failure
Outcome: Perception of health care professional relationship and communication
See more tools that use this outcome Measure: Perception of health care professional relationship and communication
See more tools that use this measure Number of RCTs that used this tool (in our study): 0
See the RCTs Scale: Higher scores are better Reference: CMS. CAHPS® Hospital Survey Quality Assurance Guidelines V14. https://www.hcahpsonline.org/globalassets/hcahps/quality-assurance/2018_qag_v13.0.pdf.Accessed January 2021
See more tools that use this outcome Measure: Perception of health care professional relationship and communication
See more tools that use this measure Number of RCTs that used this tool (in our study): 0
See the RCTs Scale: Higher scores are better Reference: CMS. CAHPS® Hospital Survey Quality Assurance Guidelines V14. https://www.hcahpsonline.org/globalassets/hcahps/quality-assurance/2018_qag_v13.0.pdf.Accessed January 2021
Target population: General population
Focus Generic
Notes To be used after hospital discharge
Translations available: Yes
Original version validated: Yes
Original language: English
Form of delivery: Self-reported
Licence needed: Yes